Using the Messenger (Desktop)

Messaging home overview

Channel list

The conversation list on the left, with channels grouped by account.
  • See a list of channels grouped by account, including both channels you participate in and channels for accounts you manage.
  • If a single account has multiple channels, you can collapse the list to keep things tidy.

Channel screen layout

This is the layout when you enter a channel.

  • Message panel
    • Message input field
    • Sent messages, with author and timestamp
    • Threads
    • User mentions
    • Private chat
  • Right sidebar
    • Workspaces and participant list from both companies
    • Messages marked as follow-ups
    • Shared file management
    • Recent channel activity (who entered, when)

Basic messaging

Writing messages and applying styles

B I U S All Internal

Hello. I’d like to discuss the campaign direction. 😊

  • You can write messages at the bottom of the channel.
  • Apply a range of styles — bold, underline, strikethrough, bullet points, blockquotes, emoji, and more.

Using threads (replies)

A thread of replies attached to a message.
  • Add replies to any message for deeper, more focused conversations.
  • You can use emoji in replies too, and copy a share link for any individual message.

Reacting with emoji

👍 3 4 💔 5 6 👾 8 9 🔥 10 11 🤔 7 8 🥳2 🤬4 🐙6 🌪9 🥃5

Use a variety of emoji to respond to messages in a way that’s appropriate, expressive, and a little fun.

Advanced messaging

Sharing files

A message with a PDF and a spreadsheet attached.
J

Jimin Yoo Today 11:22 AM

2026 Brand Campaign Proposal.pdf

− 100 % + Page 1 / 3

[Appendix 1] Brand Campaign Proposal Summary

2026 Brand Campaign Proposal

Proposer Loen Marketing Owner Jimin Yoo
Campaign Spring Season Brand Renewal Period 2026.03 ~ 2026.05
Target audience Online shoppers in their 20s–30s Channels Social · Search · Display
Budget (KRW) To be confirmed
Background
  • ○ Grow brand awareness and attract new customers
  • ○ Integrated communication tied to seasonal promotions
Highlights
  • ○ Produce and distribute short-form-first content
  • ○ Design performance metrics for each channel
  • ○ Share monthly reports
Expected impact
  • ○ More inbound traffic during the campaign
  • ○ Higher share of repeat customers
  • Upload and download any type of file — documents, images, you name it.
  • Select a file to preview its contents without downloading it (except PPT).
  • You can upload multiple files of different types at once.
  • Maximum size per file is 200MB, and up to 10 files at a time.
  • There is currently no limit on the total number of files you can upload.

File management

The list of files shared in the channel.
  • View the complete list of files shared in this channel.
  • Each file shows its name, uploader, and upload time.

File activity history

Q4 2025 - Campaign Marketing Proposal.pdf

72.2KB ｜ File
Harin Kim viewed this 3 0
MHarin Kim Today 11:21 AM 3 0
SSieun Bae Not viewed
JJimin Yoo Not viewed
JHyeri Yoo Not viewed
HJian Park Not viewed

For each file, see who downloaded or viewed it, and when.

Private chat

The private team chat area on the right of the channel.
  • Have a private chat with team members from your own company within the channel.
  • Account contacts can’t see the private chat or its contents.

Follow-ups

The dialog for marking a message as a follow-up.
Follow-up records shared in the right sidebar of the channel.
  1. You can mark a message as a follow-up.
  2. Other channel participants are automatically notified about who is following up on what, and the record is shared in the right sidebar.
  3. From the Follow-ups menu, you can see your In progress and Completed listsseparately.

Notifications

Message notifications
  1. Open the [My Notifications] menu to see new replies posted in channels you participate in.
  2. Click the channel nameto jump to that channel.
    Click a message or replyto jump directly to that conversation.
  3. Use the [Mark as read] button to mark a conversation as read. Until you either mark it as read or navigate to it, it stays flagged as a new reply in My Notifications.
  4. Turn on the [Unread only] toggle to show only conversations with new replies.

Follow-up notifications
  • When a follow-up is registered or its status changes, a system message appears in the channel.
  • System messages are visible to all channel participants.
  • Click a system message to view or edit the follow-up details.
  • Registered or set to in progress: OOO is following up on this message.
  • Set to completed: OOO has completed this follow-up.
  • Cancelled: OOO cancelled this follow-up.

Accepting channel invitations

Accepting channel invitations
A channel invitation from Jisoo Kim, with accept and decline buttons. A channel invitation from Hyeri Yoo, with accept and decline buttons. A channel invitation from Dahye Jung, with accept and decline buttons.
  1. From the [Channel invitations] menu at the top left, you can see invitations sent by accounts.
  2. You can accept or decline each invitation directly.
    Invitations from team members in your own company are joined automatically without separate approval.