Team Management

Team management is currently available on desktop only.

Viewing the team member list

The team member list, including pending members.
  • See the complete list of active team members and pending team members (those who haven’t accepted their invitation yet).
  • For each team member, you can see how many accounts they’re managing or actively communicating with — and how those numbers are trending.

Workspace statistics

Workspace-wide statistics cards.

See workspace-wide statistics:

  • Number of registered accounts and channels, with trends over time
  • Total messages exchanged across all account channels, including how many came from your team members
  • Number of emoji reactions your team has used in account channels

Viewing team member details

A team member’s profile details.

See the details each team member has set in their profile:

  • Profile image
  • Name
  • Role
  • Bio
  • Phone number

You can also see each team member’s current online/offline status.

Viewing a team member’s channels

The channels a team member is participating in.
Previewing a channel.
  1. See all channels a team member is participating in, along with the list of accounts they’re assigned to.
  2. Click any channel to preview its contents without entering — works for both channels you participate in and ones you don’t.

Inviting team members

Clicking the button to invite a team member.
The list of pending members.
  1. Click the [+ Invite member] button to add a colleague to your workspace.
  2. Enter their name and email address to send the invitation.
  3. You can also see your pending team members list — these are colleagues who’ve been invited but haven’t completed sign-up yet.

Cancelling a team member invitation

Opening the menu to cancel an invitation.

For team members who haven’t completed sign-up yet, you can cancel their invitation.